At Vedha Healthy Farms, we are committed to ensuring customer satisfaction with our 
products and services. While we do not typically accept returns or offer refunds once an 
order is confirmed, we understand that there may be certain situations where 
exceptions need to be made. Please review our policy outlined below: 
In Case of Damaged Product: 
• Notification: Please notify Vedha Healthy Farms of any damaged products within 
5 days from the delivery date via email to support@vedhafarms.com.  
• Required Information: In your email, include the order number, image of the 
invoice, 1 outer box image, and 2 clear images of the damaged product. 
• Resolution: We will promptly re-send and replace the damaged product(s) and 
work with you to find a satisfactory solution. 
• Response Time: Our team will respond to your email within 24-48 hours and 
provide full assistance thereafter. 
In Case of Missing Product: 
• Notification: Inform Vedha Healthy Farms of any missing products within 5 days 
from the delivery date via email to support@vedhafarms.com. 
• Required Information: Include the order number, image of the invoice, 1 outer 
box image, and 2 clear images of the opened box with all items received. 
• Resolution: While we do not accept refund requests for missing products, we will 
promptly re-send the missing item. 
• Response Time: Expect a response from our team within 24-48 hours, followed 
by full assistance. 
In Case of Spoiled Product: 
• Notification: Notify Vedha Healthy Farms of any spoiled products within 10 days 
from the delivery date via email to support@vedhafarms.com. 
• Required Information: Provide the order number, date of packaging/ date of 
manufacture, and clear images or video of the spoiled product. 
• Resolution: We do not accept returns due to variance in taste, texture, color, or 
aroma, as our products are completely natural. However, we will investigate and 
work with you to find an amicable solution. 
• Replacement: If necessary, the product will be replaced after due investigation 
and diligence. 
• Response Time: Our team will respond to your email within 24-48 hours and 
provide full assistance thereafter. 
Please Note: 
• Vedha Healthy Farms reserves the right to refuse returns or refunds if the above 
conditions are not met. 
• We are committed to ensuring fair outcomes and providing the best possible 
assistance to our customers. 
Thank you for choosing Vedha Healthy Farms. If you have any further questions or 
concerns, please do not hesitate to contact us.